隐私说明

Privacy notice for the current test service

Effective 22 September 2026. Operator: 林东扬. Contact: privacy@palmrd.com. This notice covers PalmRD's current account test service and these pages. Public downloads and paid plans are not offered here. We will update the notice for changed processing and seek consent where applicable.

Information and purposes

We process email addresses, verification requests, account identifiers and authentication information to register, sign in, reset passwords and verify deletion. Passwords are processed during authentication; the database stores salted hashes and verification parameters, not plaintext passwords. Alibaba Cloud sends verification messages. Token digests, expiry/revocation times, device names, platforms, random identifiers, public-key bindings, invitations and authorizations support discovery and access control. Identifiers may link to an account. Quota, usage and connection records support operation, not an available paid plan. Necessary operational logs may include network addresses, times and status. Support correspondence and attachments are used to handle requests; do not send passwords, codes or remote-access secrets.

Remote content and local storage

Remote control processes selected screens, audio, input, window information and files. Only control authorized computers and obtain affected people's consent. OS-managed screen recording, accessibility and camera permissions affect their respective features. Routes vary by version and configuration. The account gateway can process forwarded content; this route is not end-to-end encryption that hides content from the server. The reviewed gateway does not intentionally store forwarded bodies or plaintext credentials in its database/request logs; that is not a claim that no endpoint or network provider retains anything. Devices may retain preferences, connection settings, text history and login material; uninstalling iOS may leave Keychain entries. Cloud deletion does not erase received files or text in other applications.

Diagnostics and website

Basic background fault reports contain fixed fault categories and versions, not raw logs, stacks, account/device identifiers, screens or input. Some clients queue at most 10 unsent items and discard items older than 24 hours when the queue is next processed; delivery is not guaranteed while the app is closed. Optional performance diagnostics are off by default and aggregate limited metrics by day. Review manually exported diagnostics before sharing them. These pages set no analytics/advertising cookies and load no third-party tracking scripts, fonts or analytics. Infrastructure still processes network information required to serve requests. External websites and email providers have their own practices.

Providers and locations

The current account server and private backups are in Tencent Cloud Nanjing. Transactional mail uses Alibaba Cloud East China 1 (Hangzhou); support mail uses Alibaba Mail's China site. Mail providers process recipient addresses and message contents; recipients also retain messages. Full locations and retention for support mail and provider internal logs are not all confirmed, so we cannot promise every copy stays in one region.

Retention and deletion

While your account exists, we retain information needed for account and authorization functions. Online deletion removes the account, sessions, control devices, invitations, authorizations, quotas and usage, and releases host ownership. Hourly cleanup handles expired refresh sessions, login failures outside a 15-minute window, email challenges at least 24 hours old, and diagnostic buckets outside the current and previous six UTC days. Expiry does not mean immediate deletion everywhere.

Managed snapshots use a seven-day rolling window; cloud backups use lifecycle expiration. Deployment rollback copies require both age and a valid replacement backup before cleanup. Successful jobs are required, so not every copy is physically erased on day seven. Minimal deletion/revocation records, host identities and revocation receipts remain to prevent unsafe restoration. They exclude email addresses, passwords and tokens but can link to historical identifiers. Complete expiry is not yet implemented during testing, and no uniform final deletion date is promised. Dedicated service logs have seven-day or size limits; historical shared logs, correspondence, recipients' copies and provider logs are not all covered or immediately removed on deletion. Where law or technical limitations prevent deletion, retained processing is limited to necessary storage and security. Contact us for specific records or deletion requests. Recovery safeguards exist, but we do not claim restoration risk is fully eliminated.

Your choices

Manage device permissions, disable optional performance reports, revoke access or delete your account. Contact privacy@palmrd.com for access, correction, copies, consent withdrawal or other privacy requests. We verify necessary identity without asking you to share passwords or codes with support. Withdrawing necessary permissions/data may affect the related feature without invalidating earlier lawful processing. This test service is for adults aged 18 or older. Contact us about minors' or unauthorized information. Important changes will be highlighted in the pages or service, with separate consent when required.